{"product_id":"barista-basics-and-customer-service","title":"Barista Basics and Customer Service","description":"\u003cp\u003e2 Days $400\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003eMojo HQ \u0026amp; Roastery\u003cbr\u003eShed 13, 37 Customhouse Quay, Wellington\u003c\/p\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cp class=\"Paragraph SCXW82861082 BCX0\"\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eTurn your passion for coffee and people into real-world skills with our\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun MacChromeBold SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eLevel 2 Café \u0026amp; Customer Service Course\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e!\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cp class=\"Paragraph SCXW82861082 BCX0\"\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eDesigned for young people looking at the hospitality industry for future work options, this hands-on course will give you practical experience, workplace confidence, and\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun MacChromeBold SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e11 NZQA Level 2 credits\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cp aria-level=\"2\" role=\"heading\" class=\"Paragraph SCXW82861082 BCX0\"\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan data-ccp-parastyle=\"heading 2\" class=\"NormalTextRun SCXW82861082 BCX0\"\u003eIncluded Unit Standards\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134245418\":true,\"134245529\":true,\"335559738\":160,\"335559739\":80}' class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cul\u003e\n\u003cli class=\"Paragraph SCXW82861082 BCX0\"\u003e\n\u003cspan class=\"TextRun MacChromeBold SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eUS 17285\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003e– Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages \u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559685\":0,\"335559738\":0,\"335559739\":0}' class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cul\u003e\n\u003cli class=\"Paragraph SCXW82861082 BCX0\"\u003e\n\u003cspan class=\"TextRun MacChromeBold SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eUS 14425\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003e– Prepare and serve hot and cold non-alcoholic drinks for a commercial hospitality establishment \u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559685\":0,\"335559738\":0,\"335559739\":0}' class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cul\u003e\n\u003cli class=\"Paragraph SCXW82861082 BCX0\"\u003e\n\u003cspan class=\"TextRun MacChromeBold SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eUS 57\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003e– Provide customer service \u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559685\":0,\"335559738\":0,\"335559739\":0}' class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cp aria-level=\"2\" role=\"heading\" class=\"Paragraph SCXW82861082 BCX0\"\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan data-ccp-parastyle=\"heading 2\" class=\"NormalTextRun SCXW82861082 BCX0\"\u003eWhat\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"heading 2\" class=\"NormalTextRun SCXW82861082 BCX0\"\u003eYou’ll\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"heading 2\" class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eLearn\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134245418\":true,\"134245529\":true,\"335559738\":160,\"335559739\":80}' class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eBasic barista skills\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"LineBreakBlob BlobObject DragDrop SCXW82861082 BCX0\"\u003e\u003cspan class=\"SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003cbr class=\"SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003ePrepare café-style hot and cold drinks\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"LineBreakBlob BlobObject DragDrop SCXW82861082 BCX0\"\u003e\u003cspan class=\"SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003cbr class=\"SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eDeliver awesome customer service with confidence\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"LineBreakBlob BlobObject DragDrop SCXW82861082 BCX0\"\u003e\u003cspan class=\"SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003cbr class=\"SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eBuild communication and teamwork skills\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"LineBreakBlob BlobObject DragDrop SCXW82861082 BCX0\"\u003e\u003cspan class=\"SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003cbr class=\"SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eLearn real hospitality workplace practices\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559685\":0,\"335559737\":0,\"335559738\":0,\"335559739\":160,\"335559740\":279}' class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cp aria-level=\"2\" role=\"heading\" class=\"Paragraph SCXW82861082 BCX0\"\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan data-ccp-parastyle=\"heading 2\" class=\"NormalTextRun SCXW82861082 BCX0\"\u003eWhy Join?\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134245418\":true,\"134245529\":true,\"335559738\":160,\"335559739\":80}' class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cul\u003e\n\u003cli class=\"Paragraph SCXW82861082 BCX0\"\u003e\n\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eGain 11 NZQA Level 2 credits\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"LineBreakBlob BlobObject DragDrop SCXW82861082 BCX0\"\u003e\u003cspan class=\"SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003cbr class=\"SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW82861082 BCX0\"\u003e\n\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eLearn practical café and hospitality skills\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"LineBreakBlob BlobObject DragDrop SCXW82861082 BCX0\"\u003e\u003cspan class=\"SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003cbr class=\"SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW82861082 BCX0\"\u003e\n\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eGet job-ready for cafés, restaurants, and customer service roles\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"LineBreakBlob BlobObject DragDrop SCXW82861082 BCX0\"\u003e\u003cspan class=\"SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003cbr class=\"SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW82861082 BCX0\"\u003e\n\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eTrain in a fun and supportive environment with professionals from the industry\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"LineBreakBlob BlobObject DragDrop SCXW82861082 BCX0\"\u003e\u003cspan class=\"SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003cbr class=\"SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW82861082 BCX0\"\u003e\n\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eBuild confidence for work and future opportunities\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW82861082 BCX0\"\u003e\n\u003cp class=\"Paragraph SCXW82861082 BCX0\"\u003e\u003cspan class=\"TextRun SCXW82861082 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003eWhether you dream of working in a café, want to improve your\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW82861082 BCX0\"\u003epeople\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW82861082 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eskills, or simply love coffee culture, this course is the perfect place to start.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP Selected SCXW82861082 BCX0\"\u003e \u003c\/span\u003e\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cspan class=\"s1\"\u003eIf you have any questions, please contact our training department at \u003ca href=\"mailto:kdowning@mojo.coffee\" target=\"_blank\"\u003etraining@mojo.coffee\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you'd like to purchase this course as a gift, please select the voucher option. \u003cbr\u003e\u003cspan\u003eWe will be in contact with you, for the lucky recipient's contact details. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eUnfortunately, we are unable to run training from our Auckland locations.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003ca href=\"https:\/\/mojo.coffee\/policies\/refund-policy\" title=\"T\u0026amp;C's apply\"\u003eT\u0026amp;C's apply\u003c\/a\u003e\u003c\/p\u003e","brand":"Mojo Coffee","offers":[{"title":"10th and 11th August 2026","offer_id":31930193018989,"sku":"","price":400.0,"currency_code":"NZD","in_stock":true},{"title":"25th and 26th August 2026","offer_id":45228874629229,"sku":null,"price":400.0,"currency_code":"NZD","in_stock":true},{"title":"24th and 25th September 2026","offer_id":32682183819373,"sku":"","price":400.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1986\/6023\/files\/2026_Course_Posters_2_7762d364-6181-4335-8f2d-aebc8a4edfff.png?v=1779831778","url":"https:\/\/mojo.coffee\/products\/barista-basics-and-customer-service","provider":"Mojo Coffee","version":"1.0","type":"link"}